How to Find a Reliable Moving Company for Your Next Move

1. Start with Recommendations

Your search should begin with people you trust. Ask friends, family members, coworkers, or your real estate agent if they’ve had a positive experience with a moving company recently. Firsthand referrals often point you toward companies that are professional, efficient, and respectful of your belongings.


2. Read Online Reviews

Once you have a few names, do your homework. Look up each company on trusted platforms like:

  • Google

  • Yelp

  • Better Business Bureau (BBB)

Check for consistent patterns in reviews. Pay attention to how the company handles complaints, how their movers treat clients’ belongings, and how punctual and communicative they are.

3. Verify Credentials

A legitimate moving company should be properly licensed and insured. Here's how to check:

  • For interstate moves (across state lines), verify their U.S. DOT number through the Federal Motor Carrier Safety Administration.

  • For local moves, check with your state’s Department of Transportation or licensing authority.

Don’t hesitate to ask for proof of liability and cargo insurance—it protects your belongings in case of accidents or damage.

4. Get Multiple Quotes

Contact at least three moving companies for in-home or virtual estimates. Avoid companies that only offer a quote over the phone without knowing the size and scope of your move.

Make sure the estimate includes:

  • Travel time

  • Packing services (if applicable)

  • Extra fees (stairs, elevators, long carries, etc.)

Beware of unusually low quotes—they could be bait-and-switch tactics, with surprise charges appearing later.

5. Ask the Right Questions

Here are some essential questions to ask during your consultation:

  • Do you subcontract any part of the move?

  • What does your estimate include?

  • How do you handle loss or damage claims?

  • What is your cancellation or rescheduling policy?

A professional moving company should answer these confidently and clearly.

6. Watch for Red Flags

Trust your instincts. Some signs of an unreliable mover include:

  • Asking for a large cash deposit upfront

  • No physical office or branded trucks

  • Vague answers or refusal to provide a written estimate

If something feels off, it probably is.

7. Read the Contract Carefully

Before you sign anything, read the contract in full. Make sure it outlines:

  • Itemized services

  • Pickup and delivery dates

  • Liability coverage

  • Payment terms

Never sign a blank or incomplete estimate. Everything should be documented.

Final Thoughts

Moving doesn’t have to be a nightmare. With a little research and preparation, you can find a professional, reliable mover that makes the process smoother from start to finish.

If you'd like a printable checklist based on this guide or a list of questions to ask movers, drop a comment or reach out - we’d be happy to share one!